Privacy Policy

Last updated: April 22, 2026

UnifiWave LLC ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your information when you use our website (unifiwave.com) or our managed network services.

1. Information We Collect

Contact Information: Name, email, phone number, and business address when you request a quote or sign up for services.
Business Details: Property size, number of devices, industry type, and network requirements for site assessments.
Network Data: For managed service clients, we collect network performance metrics, device counts, bandwidth usage, and system health data to provide our monitoring and management services.
Payment Information: Billing details necessary to process payments. We do not store full credit card numbers on our systems.
Website Usage: We may use cookies and analytics to understand how visitors interact with our website.

2. How We Use Your Information

Provide, maintain, and improve our managed network services
Monitor network health and proactively resolve issues
Communicate about service status, maintenance windows, and account updates
Process payments and send invoices
Respond to inquiries and provide customer support
Improve our website and marketing
Comply with legal obligations

3. Network Data & Privacy

As a managed network provider, we have access to network-level data (bandwidth usage, device counts, performance metrics). We do not inspect, log, or store the content of your network traffic. We do not sell or share your network data with third parties.

4. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers: Trusted partners who help operate our business (payment processors, cloud management platforms).
Legal Requirements: When required by law or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures including encrypted connections, access controls, and regular security audits. All managed client networks are configured with enterprise-grade security protocols.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].

7. Changes

We may update this policy periodically. Changes will be posted on this page with an updated date.

8. Contact

Email: [email protected]